About Us

Effective Workplace Solutions are specialist practitioners who provide practical advice and assistance in workplace relations, employment law and human resource management procedures and all employment law and workplace law related matters.

Effective Workplace Solutions offers both remote and onsite HR/IR support services to our customers that optimise performance and mitigate risk for their workforce. We pride ourselves on providing a specialised yet holistic approach to the IR & HR challenges faced by our clients, by delivering solutions that add true value to their business.

Our clients become long-term partners because we offer:

  • A highly experienced team, focused on exceeding expectations and delivering great outcomes;
  • Service excellence, with an emphasis on responsiveness and quality; and
  • A genuine commitment to our values, where trust, integrity, and respect are integral to everything we do.

Established in November 2013, Effective Workplace Solutions has enjoyed strong growth, and our client base stretches from Proserpine in Far North Queensland, down to the Sydney and inland to Tamworth.


Greg Arnold is a Director and the Principal Consultant for Effective Workplace Solutions. Greg has a degree in Industrial Relations and has WH&S qualifications and is a trained Mediator.

Greg has been involved in workplace relations, providing advice and representing employers in a variety of positions for over 35 years as a workplace relations practitioner and consultant. Greg has had workplace relations and industrial relations experience in a broad range of industries ranging from the building and construction industry, engineering, newspapers and publishing, food processing and the hospitality sector.

In all of those sectors Greg has represented his clients in the Fair Work Commission (formerly the Australian Industrial Relations Commission), as well the Queensland, NSW, WA and Victorian Industrial Relations tribunals, as well as the State and Federal Anti-Discrimination tribunals. He has also successfully represented small retailers in trading hours cases in the State industrial tribunals. During this time he has also a represented employers and industry sectors on key workplace relations and WH&S advisory committees.

He has represented employers in hundreds of unfair dismissal matters, provided advice and negotiated many enterprise agreements across a broad range of industries.

It’s this level of experience which has led Greg to believe that the strategic approach to industrial relations is the best way to ensure that businesses reduce the risk and exposure to industrial disputation and prosecution.

Karen Arnold is a Director and the Business Development Manager for Effective Workplace Solutions.

Karen has extensive experience in the hospitality and club industry, and the legal industry.

Karen manages Business Development and HR Services for Effective Workplace Solutions. Karen’s experience includes HR and employee relations, business development, payroll, advisory support, performance management, administration, policy development, guidance and leadership, general compliance, grievance resolution, and implementing productivity-inducing practices. In addition to this, Karen has an Associate Degree in Law (Paralegal Studies), qualifications in Training and Assessment and Business Administration, and is currently completing her Bachelor of Laws.

Carolyn Mason is HR Services Consultant for Effective Workplace Solutions.  

Carolyn is an accomplished Human Resources Manager with over 15 years of experience.  Her core passion is people.  She understands exactly what is required in selecting the right people for the right positions and further retaining and developing key staff within an organisation.  She has a strong track record of creating high performing and motivated teams, which is due to the great amount of energy and passion she has for people.

Carolyn’s career has included several HR leadership positions within the hospitality industry, specifically in the Club, Hotels and Resort environments. She specializes in talent management including workforce planning, recruiting, performance management, employee development and employee engagement.  She also has extensive hands-on experience leading HR initiatives including compensation and employee relations, benefits and recognition programs, effective training and development programs and compliance reporting.

Carolyn holds a Diploma of Business (Human Resources Management) and is completing her qualification as a certified Trainer and Assessor.  Carolyn was also an active member of the Strategic Industrial Relations Advisory Committee (SIRAC) with Clubs QLD and a Committee member on the Board of Management Studies for the Club Managers Association (CMAA) for where she contributed to the designing of the professional development initiatives for the association and its members.

Jennifer Crawford is Payroll & Workplace Training Co-ordinator for Effective Workplace Solutions.  

Jenny comes to us with almost 30 years of comprehensive payroll and HR experience across a broad range of industries including construction, real estate, universities and aged care, and is highly credentialed and experienced in this field. Jenny also has experience in managing and coordinating training. This experience includes coordinating training requirements for staff on-site and off-site across Australia.

Jenny has qualifications in Human Resources as well as Rehabilitation & Return to Work Coordinator qualifications.

Yasmin Lawrence is Recruitment & Human Resources Specialist for Effective Workplace Solutions. 

Yasmin is an experienced Human Resources professional, who has worked in a variety of industries across all disciplines of HR as well as overseeing workplace health and safety and payroll functions. With a strong commercial and outcome focus, Yasmin has experience supporting all levels of the organisation, white and blue collar, as well as multi-site operations. With a focus on ensuring positive business culture that supports organisations goals, Yasmin has a passion for building capability and improving performance.

Yasmin has a Bachelor of Business in Human Resources and a Bachelor of Arts in Psychology with over 15 years HR experience in working directly for large business in both Australian and international companies, and consulting to small and medium businesses. Yasmin’s industry experience includes: infrastructure, technology, resorts, sales and marketing, manufacturing, social enterprise, hospitality and retail.  Yasmin’s professional competencies include: negotiation of Enterprise Agreements, conciliation in the Fair Work Commission, strategic planning, project management, cultural change, recruitment, training, performance management and policy and procedural review.

What can you expect?

  • Experienced Consultants who are interested in your business and will make the effort to understand and meet your needs;
  • A strategic approach to meeting your business’s workplace relations, employment law, human resource management and management training needs;
  • Tailor-made advice that recognises your needs and circumstances – not just an “off the shelf” response;
  • Practical advice in terms that mean something to you, and assists you in doing what needs to be done;
  • Prompt service;
  • Competitive hourly and retainer rates.