About Us

Effective Workplace Solutions are specialist practitioners who provide practical advice and assistance in workplace relations, employment law and human resources related matters.

We have the knowledge and expertise to provide you with practical solutions that meet your needs.

Located on the beautiful Tweed Coast, we offer both remote and onsite  employment law and human resources support services to our customers that optimise performance and mitigate risk for their workforce. We provide a specialised yet holistic approach to the  employment law and human resources challenges faced by our clients, by delivering solutions that add true value to their business.

Effective Workplace Solutions  combine expertise with personal service that is cost conscious and without the jargon.

Our clients become long-term partners because we offer:

  • A highly experienced team, focused on exceeding expectations and delivering great outcomes;
  • Service excellence, with an emphasis on responsiveness and quality; and
  • A genuine commitment to our values, where trust, integrity, and respect are integral to everything we do.



What can you expect?

  • Experienced Consultants who are interested in your business and will make the effort to understand and meet your needs;
  • A strategic approach to meeting your business’s workplace relations, employment law, human resource management and management training needs;
  • Tailor-made advice that recognises your needs and circumstances – not just an “off the shelf” response;
  • Practical advice in terms that mean something to you, and assists you in doing what needs to be done;
  • Prompt service;
  • Competitive hourly and retainer rates.

Greg Arnold is a Director and the Principal Consultant for Effective Workplace Solutions.

Greg has been involved in multi-sector workplace relations for over 35 years as both a consultant and and an industry executive. Greg has had workplace relations and industrial relations experience in a broad range of industries ranging from the building and construction industry, engineering, newspapers and publishing, food processing and the hospitality sector.

In all of those sectors Greg has represented his clients in the Fair Work Commission (formerly the Australian Industrial Relations Commission), as well the Queensland, NSW, WA and Victorian Industrial Relations tribunals, as well as the State and Federal Anti-Discrimination tribunals. He has also successfully represented small retailers in trading hours cases in the State industrial tribunals. During this time he has also a represented employers and industry sectors on key workplace relations and WH&S advisory committees.

He has represented employers in hundreds of unfair dismissal matters, provided advice and negotiated many enterprise agreements across a broad range of industries.

Greg has a degree in Industrial Relations and has WH&S qualifications and is a trained Mediator. His extensive experience in the industry has created his belief that the strategic approach to industrial relations is the best way to ensure that businesses reduce the risk and exposure to industrial disputation and prosecution.

Karen Arnold is a Director and the Business Development Manager for Effective Workplace Solutions.

Karen manages Business Development and HR Services for Effective Workplace Solutions. Karen’s drive, passion, instincts and clarity of vision has seen Effective Workplace Solutions flourish and grow significantly in the last few years.

Karen is distinguished by her passion for this business, her focus on collaborative team-building, and her commitment to meeting client and market demands. Her contagious enthusiasm instils her and her team members with extraordinary energy and dedication in an environment where creativity, innovation and professional growth are encouraged. Karen does not just set out ambitious goals … she motivates people to deliver.

Karen’s experience includes HR and employee relations, business development, payroll, advisory support, performance management, administration, policy development, guidance and leadership, general compliance, grievance resolution, and implementing productivity-inducing practices. Karen has qualifications in Training and Assessment and Business Administration, and is currently studying Law, majoring in Industrial Relations.


Kelly Johnson is HR Services Consultant for Effective Workplace Solutions.  

Kelly is an experienced Human Resources Operative who has over 18 years’ experience in Human Resources. Kelly’s broad range of skills include generalist HR, recruitment operations, case management and IR/ER issues, change management, leading HR initiatives including compensation and employee relations, benefits and recognition programs, effective training and development programs and compliance reporting.

Kelly has held Management roles in Human Resources for a number of companies including ICE Vacations and the Australian National University (ANU). Kelly has a strong focus on results and is very comfortable in all aspects of HR Management throughout the employee lifecycle.


Jennifer Crawford is Payroll & Workplace Training Co-ordinator for Effective Workplace Solutions.  

Jenny comes to us with almost 30 years of comprehensive payroll and HR experience across a broad range of industries including construction, real estate, universities and aged care, and is highly credentialed and experienced in this field. Jenny also has experience in managing and coordinating training. This experience includes coordinating training requirements for staff on-site and off-site across Australia.

Jenny has qualifications in Human Resources as well as Rehabilitation & Return to Work Coordinator qualifications.





Peter Norrie is a Consultant for Effective Workplace Solutions. 

Peter is an accomplished professional with over 25 years experience in human resource management and industrial relations gained across a raft of industries. Peter has worked with registered clubs since 2000 and a strong relationship with many clubs in NSW and QLD.

Peter has a very extensive history of successfully restructuring the people side of businesses, developing remuneration systems and developing and implementing staff development and performance enhancement systems. He also has vast experience in developing Awards, collective Agreements and individual agreements.

Peter is a long time member of the Industrial Relations Society of Queensland, having served on the Management Committee for a number of years.