Clubs & Hospitality

Effective Workplace Solutions offers clubs and hospitality venues expert HR and employment law support, ensuring compliance, efficient staff management, and a positive workplace environment, enabling a focus on delivering exceptional guest experiences.

What Matters Most for Hospitality and Clubs HR

Effective Workplace Solutions understands the unique pressures these businesses face, from managing a diverse workforce to navigating complex employment laws and industry-specific regulations. We know that issues like fair staff rostering, handling high employee turnover, and training compliance can make or break your service quality and reputation.

Our solutions address these pain points, offering practical, industry-informed guidance in employment law, workforce management, and workplace policies.

Industry Specialisation

We recognise the unique challenges and opportunities that RSL clubs, golf clubs, and hospitality businesses face in Australia. Our consultancy team has extensive experience in these sectors, ensuring that our solutions are tailored to your specific needs.

Strategic HR Planning

We work closely with you to align HR strategies with your club or hospitality business’s goals. Our consultancy services help you plan for future workforce needs, ensuring that you remain competitive and adaptable in a fast-paced industry.

Compliance Expertise

Staying compliant with complex employment laws and regulations is crucial in the hospitality industry. Our consultancy services provide you with up-to-date guidance and strategies to navigate the ever-changing legal landscape, minimising risks and liabilities.

Customised Solutions

We understand that each club or hospitality establishment is distinct. Our consultancy services offer customised solutions that cater to your specific requirements, whether you’re a small family-owned restaurant or a large golf resort.

Employee Relations

Maintaining positive employee relations is vital for customer satisfaction and overall business performance. At Effective Workplace Solutions, we offer guidance on conflict resolution, performance management, and employee engagement programs tailored to your industry’s unique demands.

Responsive Support

Effective Workplace Solutions is committed to providing ongoing support and consultation. Our team is readily available to address your questions, concerns, and emerging HR issues, ensuring a seamless and productive partnership.

Cost Efficiency

Outsourcing your HR and employment law needs to us can help reduce overhead costs associated with in-house HR departments. Our services are designed to be cost-effective, allowing you to allocate resources more efficiently.

Partnering with Effective Workplace Solutions means gaining a trusted advisor with in-depth knowledge of the RSL clubs, golf clubs, and hospitality industries in Australia

We are dedicated to helping your business thrive by delivering tailored HR and employment law solutions. Contact us today to discover how our expertise can contribute to the success of your club or hospitality business.

Case study

The Problem

Due to operational requirements, this club’s industry client needed more flexibility for their part-time employees. The Award didn’t allow them to change their employees’ hours of work.

Our Solution

We thoroughly assessed the Award and client’s needs to craft Individual Flexibility Agreements (IFAs). These IFAs offer enhanced flexibility, enabling part-time employees to secure extra hours and shifts when needed. We expertly drafted the IFAs, provided clear implementation guidance, and facilitated their signing by both parties. The result? A “win-win” scenario, ensuring legal compliance while fostering business and employee prosperity.

“We know any advice we receive will be thorough, up to date, and delivered with the highest professionalism”

We have been a client of Effective Workplace Solutions for over eight years. The service, support, and attention to detail they provide to our business has been excellent. We know any advice we receive will be thorough, up to date, and delivered with the highest professionalism. The HR and IR support has allowed us to focus on growing our business with the assurance that this area of our business is in great hands.

Neil Shaw, Group General Manager, City Golf Club

Trust is earned

Local Focus and Community Engagement: Our business is deeply embedded in the community. While we focus on serving local clients in the Tweed Shire, Northern Rivers and Southern Gold Coast, we also have clients from the Daintree to Victoria, South Australia, Western Australia and New Zealand. Both Greg and Karen actively participate in local business chambers and BNI, and we support local charities with their HR, either pro-bono or at significant discounts. This embeds our business within the community and enhances our local engagement.