Health & Aged Care

Effective Workplace Solutions provides health and aged care organisations with expert HR and employment law support, helping ensure compliance, streamline workforce management, and maintain a caring, regulated environment, allowing staff to focus on delivering quality patient and resident care.

What Matters Most

for Health &

Aged Care HR

Effective Workplace Solutions recognises the critical needs of the health and aged care industry, where managing a skilled workforce, ensuring strict compliance with regulatory standards, and maintaining a supportive environment are paramount. Challenges such as high staff turnover, complex rostering, and mandatory training requirements directly impact service quality and continuity of care. EWS provides tailored, industry-specific guidance in employment law, workforce management, and compliance policies.

Industry Specialisation

We specialise in the health and aged care sector, offering a deep understanding of the unique challenges and regulations that govern this industry. Our consultancy team is well-versed in the specific compliance requirements and workforce dynamics in healthcare.

Occupational Health and Safety

Ensuring a safe and healthy workplace is paramount in healthcare. We help you establish and maintain robust safety protocols, conduct safety training, and ensure compliance with occupational health and safety regulations.

Compliance Assurance

Staying compliant with employment laws and healthcare regulations is crucial for the safety and well-being of patients and residents. We provide proactive guidance and support to ensure your company adheres to the latest legal standards, reducing the risk of legal issues and improving patient care.

Strategic HR Planning

We work closely with you to align HR strategies with your company’s healthcare objectives. Our consultancy services help you plan for future workforce needs, ensuring that you remain competitive and adaptable in the healthcare industry.

Employee Relations

Maintaining positive employee relations is vital for delivering compassionate care. We offer dispute resolution services, performance management strategies, and employee engagement programs tailored to the unique demands of the health and aged care industry.

Customised Solutions

We understand that each health and aged care company has its unique characteristics and challenges. Our consultancy services offer tailored solutions that cater to your specific requirements, whether you run a nursing home, a hospital, or a home care agency.

Cost Efficiency

Outsourcing your HR and employment law needs to us can help reduce overhead costs associated with in-house HR departments. Our services are designed to be cost-effective, allowing you to allocate resources more efficiently.

Responsive Support

Effective Workplace Solutions is committed to providing ongoing support and consultation. Our team is readily available to address your questions, concerns, and emerging HR issues, ensuring a seamless and productive partnership.

Partnering with Effective Workplace Solutions means gaining a trusted advisor with a deep understanding of the health and aged care industry in Australia.

We are dedicated to helping your company thrive by delivering customised HR and employment law solutions that prioritise patient care and employee well-being. Contact us today to explore how our expertise can contribute to the success of your health and aged care organisation.

Case study

The Problem

Our expertise was enlisted by the client to address a challenging grievance scenario, wherein a manager had raised concerns about workplace bullying and harassment. This intricate situation revolved around allegations of upward bullying and harassment, with an employee accused of mistreating their immediate manager.

Our Solution

We conducted a comprehensive workplace investigation, ensuring complete independence throughout. Effective Workplace Solutions, as a neutral party, maintained professionalism and sensitivity to all involved. Evidence was meticulously collected post-meetings with the complainant and witnesses, all interviews conducted with utmost confidentiality. Employee and manager wellbeing was a priority, offering support resources and fostering open communication.

The investigation revealed bullying of the manager, resulting in the employee’s departure due to the severity. Subsequently, our client enlisted us for on-site Bullying and Harassment Awareness Training, reinforcing zero-tolerance towards such conduct. Our involvement yielded a robust grievance resolution and proactive compliance measures to prevent future incidents.

“Karen and the team communicated with me every
step of the way to ensure the awards and letters of appointment for new staff were correct and would also
meet my business needs“

As my small business was expanding, Karen and the team at EWS were recommended by a colleague. Karen was able to arrange a meeting with me very quickly and by the end of the same week I had started the process, I had all the information and resources I needed to recruit staff and move forward. Karen and the team communicated with me every step of the way to ensure the awards and letters of appointment for new staff were correct and would also meet my business needs. I highly recommend EWS, they instil confidence in small businesses to continue to develop. I will be keeping EWS on my contact list as my business grows.

Sharon Grennan , Keyworker Connections

Trust is earned

Local Focus and Community Engagement: Our business is deeply embedded in the community. While we focus on serving local clients in the Tweed Shire, Northern Rivers and Southern Gold Coast, we also have clients from the Daintree to Victoria, South Australia, Western Australia and New Zealand. Both Greg and Karen actively participate in local business chambers and BNI, and we support local charities with their HR, either pro-bono or at significant discounts. This embeds our business within the community and enhances our local engagement.