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HR to Go podcast episode 13: Employee wellbeing (transcript)

Click below to listen to this podcast, or keep scrolling to read the transcript.

Employee wellbeing is a term we hear a lot these days, but what does it really mean? In essence, employee wellbeing is about ensuring that your team members are healthy, engaged, and satisfied with their work. It's a holistic approach that covers physical health, mental health, and emotional wellbeing.

In terms of employee physical wellbeing, this could involve promoting healthy habits and providing resources for physical health, like fitness programs or access to healthy meal options. Mental wellbeing focuses on managing stress and providing support for mental health issues, and emotional wellbeing is about creating a supportive environment where employees feel valued and motivated.

Increasingly, employee well-being is acknowledged as a vital element of workplace productivity and employee retention.

Beyond showcasing genuine care for the happiness of your workforce, employee well-being is paramount because it can positively or negatively affect a business.

For those businesses that require some compelling business-related reasons to justify a focus on employee-wellbeing, this section is for you. Studies have shown that focusing on the well-being of employees is important for several reasons:
1. Increased Productivity: When employees are healthy and happy, they are more likely to perform at their best. A positive state of well-being boosts focus, energy, and efficiency, leading to higher productivity levels.
2. Lower Absenteeism: Employees with good well-being are less likely to take sick days. This reduces absenteeism and ensures a more consistent and reliable workforce.
3. Enhanced Engagement: Well-being initiatives show employees that the company values them, which can increase their engagement and commitment to the organization. Engaged employees are more motivated and invested in their work.
4. Reduced Turnover: A focus on employee well-being can lead to higher job satisfaction, reducing the likelihood of employees leaving the company. Lower turnover saves costs associated with hiring and training new staff.
5. Better Mental Health: Providing support for mental health can reduce stress, anxiety, and burnout among employees. This creates a more positive work environment and helps employees manage their workloads effectively. One way a business can provide support for employees in relation to their mental health is by offering an Employee Assistance Program. For those listeners not familiar with an Employee Assistance Program or EAP as it is often abbreviated to, this is a service which a business pays for that offers free counselling services to employees. The scope of services offered under an EAP can be as broad or narrow as a business chooses. Some EAP programs offer just counselling services, whereas the EAP we selected for our business includes access to financial counselling, dieticians, marriage counselling and much more.
6. Positive Work Environment: Prioritizing well-being fosters a supportive and inclusive company culture. This can improve team dynamics, collaboration, and overall morale.
7. Improved Health Outcomes: Programs that promote physical health, such as fitness initiatives and health screenings, can lead to better health outcomes for employees, reducing healthcare costs for both employees and employers.
8. Stronger Employer Brand: Companies that prioritise employee well-being are often seen as more attractive places to work. This can help in attracting top talent and enhancing the company's reputation.
9. Compliance and Risk Management: Ensuring employee well-being can help organisations comply with health and safety regulations, reducing the risk of legal issues and potential liabilities.
So as you can see investing in employee wellbeing isn't just good for your employees; it’s also good for business. In a nutshell, when employees feel good, they perform better, which positively impacts the bottom line.

Ok, so as a quick recap I have explained what employee wellbeing refers to , and why there are benefits for businesses in prioritising employee wellbeing, so the next step is to discuss how you implement a wellbeing program in your workplace.

So let’s step through the process:
Step 1: Assess Your Current Situation Start by conducting surveys and gathering data to understand the specific needs and concerns of your employees. This will help you tailor your wellbeing initiatives to address the most pressing issues in your workplace.
Step 2: Articulate the Goal or Goals for your wellbeing Strategy A clear goal can motivate employees and stakeholders by providing a sense of purpose and direction. When people understand the goals and see progress towards them, they are more likely to be engaged and committed to the wellbeing initiatives.
Step 3: Develop a Comprehensive Strategy Create a strategy that includes initiatives targeting physical, mental, and emotional health. This could involve offering fitness programs, providing access to mental health resources, or promoting work-life balance through flexible working arrangements.
Step 4: Foster a Supportive Culture Encourage open communication and create a safe space where employees feel comfortable discussing their wellbeing. You should also train your managers to recognise signs of burnout and stress and to offer support when needed.
Step 5: Measure and Adjust Regularly assess the effectiveness of your wellbeing programs. Gather feedback and be prepared to make adjustments based on what you learn. This will ensure your initiatives remain relevant and effective for your team.

Ok, so you now have the process to set up an employee wellbeing program, but perhaps you are now considering budget. Not all wellbeing programs have to include big ticket items like an onsite fitness centre, free health checks, access to dietitians, and financial wellbeing programs. There are lower cost items which can form part of a great wellbeing program.

For example, regular scheduled check-ins also known as welfare checks are a great addition to any wellbeing program. Establishing regular check-ins is an essential strategy to proactively assess and enhance employee well-being and serve as a valuable tool in gauging job satisfaction and fostering a sense of belonging within the organisation.

Other low-cost initiatives might include:
• a quit smoking programs to encourage employees to quit or reduce smoking,
• offering healthy food options in the tearoom, which could be as simple as a fresh fruit bowl on the lunch table and access to filtered water,
• team building activities which are aimed at fostering social well-being amongst employees,
• and flexible work schedules which acknowledges the importance of work/life balance.

So, as you can see there are alternatives to the big ticket items which allow businesses to address employee wellbeing in a manner that fits with their budget and business.

To wrap up, here are some quick tips for anyone who is looking to enhance employee wellbeing:
1. Communicate Regularly: Keep the lines of communication open and ensure employees know about the resources available to them.
2. Lead by Example: Encourage leadership to prioritise their own wellbeing, setting a positive example for the rest of the organisation.
3. Celebrate Successes: Recognise and celebrate milestones in your wellbeing initiatives to keep the momentum going.

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